IT Support Technician

The Ideal candidate will have a minimum 3 years experience in the following areas:

• Set up/maintain/upgrade/repair workstations and peripherals
• Install/configure/troubleshoot software and operating systems
• Configure/maintain/troubleshoot/optimise networks
• Implement various networking methodologies (VLAN&rsquos, VPN&rsquos)
• Install/configure/troubleshoot network hardware (switches, access points, firewalls)
• Maintain accurate records of installations and maintenance
• Carry out the aforementioned work with an emphasis on security & privacy

They should also have:

• Level 8 in Computer Science, Engineering or relevant field
• Strong customer service skills (be able to guide and advise clients on their IT needs and queries)
• Diagnostic and problem-solving skills
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Outstanding organizational and time-management skills

 Advantageous but not essential:

• Certification as an IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified Professional etc&hellip)
• Full clean driver&rsquos license
• Safe pass
• CCTV systems and technologies
• IP telephoney experience